We take great pride in recognizing the exceptional folks on our teams at McElroy Metal, Metal Mart & McElroy Metal Service Center who go above and beyond to offer excellent service to our internal and external customers!
Please use this form to share the details of your experience so we can recognize and reward our Valued & Inspiring Performers (VIPs)!
Operations, Ashburn, GA
Vance has been Awesome helping Peachtree out with all our coil loads while we have been short staffed. We truly appreciate all his help.
Team Peachtree
Peachtree City, GA
Shipping, Bossier City, LA
Steve, Bryan and Rodney all came to my rescue when Paragon showed up early to pick up samples. All 3 worked on short notice, getting the crates...
Steve, Bryan and Rodney all came to my rescue when Paragon showed up early to pick up samples. All 3 worked on short notice, getting the crates loaded on the truck for me.
Debbie Teague
Bossier City, LA
Customer Service, Bossier City, LA
Heather always goes way above and beyond to help her customers and also her outside sales team. Her fast responses as well as her ability to provide...
Heather always goes way above and beyond to help her customers and also her outside sales team. Her fast responses as well as her ability to provide multiple options when dealing with difficult situations is very helpful.
David Pounds
Adel, GA
Customer Service, Bossier City, LA
Tristin caught an error on a customer's cutlist and the customer was super thankful she caught it! She saved both the customer and McElroy Metal time...
Tristin caught an error on a customer's cutlist and the customer was super thankful she caught it! She saved both the customer and McElroy Metal time and money! This kind of customer service instills trust and shows that McElroy Metal is invested in bringing value to our customers! Good job Tristin!
Rebecca Harris
Bossier City, LA
Production, Marshall, MI
We have been working on training for Max Rib that will include video training pieces. Aaron & Fidel both agreed to be the "actors" in the videos and...
We have been working on training for Max Rib that will include video training pieces. Aaron & Fidel both agreed to be the "actors" in the videos and Hannah played a huge part in getting pre-filming phone videos done, that were so important. We filmed last week and both Aaron & Fidel did a fantastic job! We can't wait for the finished product! We'll have to ask them both for their autographs!
Teresa Taylor
Winchester, VA
Service Center, Pendergrass, GA
I will say this location is by far the friendliest, welcoming, professional, and well knowledgeable team. I am extremely satisfied with the overall...
I will say this location is by far the friendliest, welcoming, professional, and well knowledgeable team. I am extremely satisfied with the overall customer service they provided today.
Matthew Cantero
Joe's Roofing and Metal Supply
Pendergrass, GA
Production, Ashburn, GA
Patricia Lucas
Ashburn, GA
Production, Lewisport, KY
Kurt Comer is a builder in Indiana and he submitted a large order this week for material that was not currently in stock at Lewisport. Jackie and...
Kurt Comer is a builder in Indiana and he submitted a large order this week for material that was not currently in stock at Lewisport. Jackie and Paige worked on getting the coil and accessory items brought in, secured a dedicated carrier to deliver the load and Curt brown and the production department will be able to produce and deliver the order so Kurt Comer can fulfill his contract. This was a lot of back and forth and was handled in a timely manner by the plant to avoid having our customer cancel the order and purchase elsewhere. A big thank you to all of Lewisport.
Chandra Mansfield
Marshall, MI
Metal Mart , Jonesboro, AR
This group of ladies in Jonesboro, Arkansas have won an award for best metal supplier in northeast Arkansas. It is always a delight when I visit with...
This group of ladies in Jonesboro, Arkansas have won an award for best metal supplier in northeast Arkansas. It is always a delight when I visit with them. They have an attitude of gratitude, always happy and upbeat. Their customers love them, they are always going above and beyond to ensure their customers leave happy. Like store manager Yvette Sansom always says “a happy customer is a return customer
David Boyte
Groesbeck, TX
Production, Lewisport, KY
I met Traycie a couple of months after I started in the Traffic dept. I was actually a temp assistant for the previous traffic coordinator, she...
I met Traycie a couple of months after I started in the Traffic dept. I was actually a temp assistant for the previous traffic coordinator, she actually resigned the day I started. By the time traycie got to me I thought I knew 90% of what I was supposed to know. I absolutely did NOT! I was a little stubborn at first until I realized I needed to start all over. Once I was a clean slate Traycie devoted several weeks to showing me how to do things the right way and the most difficult way before she showed me tools that made my job a little easier. I can be difficult at times and Traycie gave me some very sound advice and had quite a bit of patience with me. Thanks to her I am confident in my abilities in my position with McElroy. She is one of the hardest workers I know. Compassionate but gets her point across. She never wants a recognition for all of the work she does throughout the entire company. That in itself makes her a valuable member of the McElroy team. She deserves recognition even though she never asks for any.
April Yanders
Clinton, IL
Service Center, Richland Hills, TX
Hilda Rodriguez
Crowley, TX
%20(002).png)
